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Admin Guide

Getting started

Overview of WeSolve and initial steps for setting up the platform.

Managing engagement activities

Management and administration of various engagement activities within WeSolve.

Advanced customization and integration

Basic customization and features

Introduction to WeSolve

Getting started

Provides an overview of WeSolve, its core values, benefits, and the impact it aims to deliver to its user community.

Initial setup

Getting started

Guides administrators through the initial setup process, including navigating the admin dashboard and configuring basic settings.

Project management

Managing engagement activities

Managing a project on the WeSolve platform involves a series of structured steps to ensure effective engagement and successful outcomes:1. Initial Setup and Creation Create: Initiate by creating a new project in the 'Projects' section, filling in details li...

Co-creation through challenges

Managing engagement activities

Explains how to set up, manage, and drive participation in challenges.

Survey administration

Managing engagement activities

Covers the creation and analysis of surveys.

News and communication

Managing engagement activities

Provides strategies for publishing news and fostering communication within the community.

Issue and feedback collection

Managing engagement activities

Gamification with sustainable actions

Managing engagement activities

Discusses the integration of game elements to engage and motivate participants.

Integrating external authentication systems

Advanced customization and integration

Expanding functionality with third-party integrations

Advanced customization and integration

Setting up SMS notifications

Advanced customization and integration

Branding your platform: white-label WeSolve

Advanced customization and integration

Changing your platform's look: modules, colors and layout

Basic customization and features

Notification system: setup and management

Basic customization and features

Workshop management

Managing engagement activities

Managing a workshop on the WeSolve platform involves a series of structured steps to ensure effective engagement and successful outcomes: 1. Initial Setup and Creation Create: Initiate by creating a new project in the 'Workshops' section, filling in deta...

Product introduction

Getting started Introduction to WeSolve

WeSolve, Better Together WeSolve unites diverse stakeholders committed to driving positive change and addressing challenges collectively. Our solution facilitates feedback collection and the creation of engagement activities, including the gathering of insight...

Target audience

Getting started Introduction to WeSolve

Unlocking the Power of Community Engagement Community engagement has become a vital component of modern society, fostering collaboration, inclusivity, and innovation. In this era of digital transformation, platforms like WeSolve are revolutionizing the way we ...

Impact

Getting started Introduction to WeSolve

Empowering Collaborative Innovation In the fast-paced, digitally-driven world of today, innovation and collaboration are the lifeblood of progress. The ability to harness collective intelligence and empower communities to co-create solutions is paramount. This...

Setting up your account

Getting started Initial setup

Quick start

Getting started Initial setup

This guide will walk you through the initial setup and basic operations to kickstart your journey towards a more engaged and collaborative community. Follow these steps to quickly set up your platform and start engaging. 1. Login as administrator Open your pre...

Basic concepts

Getting started Initial setup

Engagement modules Challenges - to collect ideas and co-create Challenges on WeSolve are the ignition for innovation. These activities rally communities and stakeholders to collectively tackle real-world problems. By fostering brainstorming sessions and ideat...

Create a project

Managing engagement activities Project management

The Create a Project page is intuitively designed to guide administrators through the process of project creation, from conceptualization to the setting of specific parameters. By providing both manual input options and innovative AI-powered content generation...

Edit a project

Managing engagement activities Project management

Once a project is created in the WeSolve platform, it may become necessary to update or modify certain aspects of the project to reflect changes in strategy, feedback, or objectives. The Edit a Project feature is designed to provide administrators with the fle...

Manage projects

Managing engagement activities Project management

The Projects page serves as a central hub for administrators to manage and monitor community engagement initiatives. This interface allows administrators to navigate through ongoing, upcoming, and completed projects, ensuring effective community involvement an...

Engaging community through points and impactful actions

Managing engagement activities Gamification with sustainable actions

WeSolve offers an innovative engagement feature that transforms community involvement into a rewarding and impactful journey. As part of our mission to encourage active participation, users are rewarded with WeSolve Points for every action they perform on the ...

Issue reporting feature

Managing engagement activities Issue and feedback collection

Encourage your community members to use the Issue Reporting feature to voice their concerns. Promote constructive dialogue and transparency by actively managing the reported issues and providing updates on their resolution. Your proactive engagement and respon...

Manage reported issues

Managing engagement activities Issue and feedback collection

All reported issues are listed on the Issues page of your admin dashboard. Here, you have a comprehensive view of each report, including: Reported Issue: The description of the problem as submitted by the user. Images: Any visual evidence attached by the us...

Associate engagement activities

Managing engagement activities Project management

Associating multiple engagement activities under a single project is a strategic approach to maintain clarity, foster comprehensive participation, and ensure the success of community engagement initiatives. It allows administrators to effectively manage and mo...

Customizing the Issues module

Managing engagement activities Issue and feedback collection

The WeSolve platform offers a range of customization options for the Issues module, allowing administrators to tailor the feature to the specific needs and policies of their community. This guide outlines the available customization settings and how they can e...

Configure external OpenId Connect login

Advanced customization and integration Integrating external authentication sys...

Integrating OpenID with WeSolve allows organizations to streamline user authentication, enhancing both security and user experience. This document guides administrators through the process of setting up external OpenID, detailing each step and explaining the t...

Configure external Google login

Advanced customization and integration Integrating external authentication sys...

Integrating Google sign-in into your web application allows users to authenticate using their Google accounts. 1. Access Google Cloud Console Go to the Google Cloud Console. Log in with your Google account. Select or create a new project for the Google login ...

Configure external Facebook login

Advanced customization and integration Integrating external authentication sys...

Integrating Facebook sign-in into your web application allows users to authenticate using their Facebook accounts. 1. Create a Facebook App Go to Meta for Developers and log in with your Facebook account. Navigate to My Apps > Create App. Choose For Everythin...

Configure external Microsoft login

Advanced customization and integration Integrating external authentication sys...

Integrating Microsoft Entra ID allows users to sign in to your application using their Microsoft accounts. Follow these steps to create an application in Azure, configure the necessary permissions, and obtain your Client ID and Client Secret. 1. Register a New...

Customize the visual appearance

Advanced customization and integration Branding your platform: white-label WeS...

Set-up custom domain

Advanced customization and integration Branding your platform: white-label WeS...